Returns & Exchanges
At Rang Ja, we strive to ensure you love your vibrant ethnic wear, but if you are not completely satisfied, we offer a hassle-free 14-day return and exchange policy. Please ensure items are unworn, have all original tags attached, and are accompanied by the proof of purchase.
Initiate Request
Log into your account or visit our 'Contact Us' page to submit a return request with your order number and reason for return.
Quality Inspection
Pack the items securely in their original packaging and wait for our team to review your request and provide a return authorization code.
Ship the Package
Send the package back to our central warehouse via a trackable courier service and share the tracking details with our support team.
Refund or Exchange
Once we receive and inspect the garment, we will process your exchange or issue a store credit refund within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing